Returns & Exchanges

At CoveBalm, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return window for unopened and unused products. For hygiene reasons, gently used items may be eligible for store credit at our discretion.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original beauty packaging to prevent damage during transit, ensuring the Return Authorization number is clearly marked on the outside.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend using a trackable shipping service as we are not responsible for lost return shipments.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.